The Facilitative Trainer
With today’s rapid pace of change and the need to disseminate information quickly, many organizations rely on internal staff, who have had little to no education on how to effectively train, to lead learning sessions on new products, processes or other critical information. However, many clients tell us that these training sessions often fail to achieve learning objectives because they don’t feel engaged, discussions go off-track, participants or the trainer dominate, etc.
As trainers and teachers, we know that the single most challenging thing to do is step off the podium and into the role of a facilitator of learning. We know real learning takes place when the trainer stops talking and invites learners to start talking and participate in the process. To do this, trainers need to practice the skills and processes of “facilitative training”.
WORKSHOP DELIVERY OPTIONS
Participants will leave this workshop with:
- An understanding of how adults learn and individual learning styles
- An array of techniques to increase group and individual participation in learning
- Methods and practices for becoming a “facilitator of learning” versus teacher/lecturer
- Strategies to deal with resistance, conflict and dysfunctional behaviours in the classroom
- Leaders or Subject Matter Experts who have been asked to provide product, process or policy training
- HR Professionals
- IT Professionals who are providing user training
- Instructional Designers/Developers who want to better understand how to engage learners
A participant workbook filled with templates, reminders and methods you can refer to when transitioning new skills to your next training session.