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Cancellation Policy

Cancellation Policy for Public Enrollment Workshops

If you cancel 15 or more business days before the start of a workshop, you can either transfer your registration to a future workshop of equal or lesser value or receive a full refund. If you cancel with less than 15 business days’ notice or fail to attend, neither a transfer nor a refund will be issued. For those unable to attend due to Covid-19 (or if experiencing any symptoms if attending an in-person workshop), Facilitation First will allow a substitution or one courtesy transfer to be used within 12 months in a future public workshop of equal or lesser value.