Blog Posts

Welcome to our blog! Here you can find articles written by our team of professional facilitators. Our posts feature tips, tricks, tools, dilemmas and discussions that will help you improve your personal facilitation skills and increase your understanding of how to collaborate effectively.

Mediation: A 5 Step Process For Unresolved Conflict

Date: May 22, 2018 3:19 pm

By Darryl Landau and Michael Goldman Nothing is as draining as having to manage dysfunctional conflict. It undermines teamwork and saps an organiza...

The Power of Active Listening

Date: May 8, 2018 5:49 pm

The #1 problem with communication between 2 or more people in or outside of the workplace tends to be a lack of ‘active’ listening. We see this pl...

Who Should Lead the Meeting – the Chair or the Facilitator?

Date: April 16, 2018 2:15 pm

Whether I’m delivering a keynote address or training facilitation skills, one central issue consistently surfaces – who should run the meeting, th...

The Good, the Bad and the Boring of Workplace Meetings

Date: March 27, 2018 12:33 pm

VIRGINIA GALT Special to The Globe and Mail Published March 26, 2018 Michael Goldman, President and Founder of Facilitation First was recently in...

Your Meeting Stinks! How To Negotiate A Great Meeting Process

Date: March 6, 2018 7:29 pm

When a new client asks me to facilitate, the first task I’m confronted with is developing a meeting process. 'Process' refers to "a sequence o...

Things to Consider When Co-Facilitating a Meeting

Date: February 15, 2018 1:31 pm

Adapted from Roger M. Schwarz ‘Working with Another Co-Facilitator’ As a professional trainer in the area of meeting or process facilitation, I...

Ensuring Empowerment Works

Date: December 19, 2017 5:46 pm

Early in my career I noticed that some groups dread being asked to provide opinions or recommendations because they feel that their input is rarely in...

To Scrum Or Not To Scrum…

Date: November 7, 2017 10:00 am

Is this Agile Approach Right For Your Team Meetings? I’m often asked by clients if they should adopt an agile, scrum meeting approach for their mee...

Facilitation Vs. Facipulation: What’s The Difference?

Date: October 31, 2017 8:16 pm

Have you ever attended a meeting led by a supposedly neutral facilitator, only to realize that there’s a hidden agenda they’re leading the group t...

Let us Know

Do you have a unique meeting challenge not covered by one of our blog posts? We’re always looking for different dilemmas to discuss in our articles!