Our Team

Michael is a passionate advocate of facilitative leadership – combining powerful processes to acknowledge and leverage individual/group intelligence to achieve extraordinary results! This belief is based on over 25 years experience in applying facilitative techniques where, in short periods of time, transformational events have occurred. Michael has and continues to compile these techniques in developing core and advanced facilitation training workshops. Over the past 20+ years he has trained thousands of managers and leaders on these core techniques helping them to design and lead more collaborative and productive meetings. Michael’s experiential facilitation workshops guide individuals and teams to collaborate more effectively to achieve outcomes by using simple yet powerful participatory tools.

As a professional facilitator, he has helped organizations embrace change, take accountability, and follow-through on collaboratively developed actions. Michael is the ‘facilitator of record” for several organizations and international think-tanks where he supports strategic planning, decision-making, team development and collaborative problems solving processes. To date, he has edited four best-selling books on facilitation and teaming and has contributed many articles focused on facilitation for national publications. His bi-weekly blog post is followed by 2,000+ readers and is geared to providing facilitators with practical yet easy-to-apply techniques.

Leslie’s unique combination of learning & development and consultative sales, and management experience enables her to work with clients to help them uncover their specific needs for defining success. Overseeing the Facilitation First Delivery team, Leslie will work with you and our staff to design a solution that will deliver excellent results.

Nikita has over 9 years’ of experience supporting office administration in private wealth and not-for-profit organizations. She enjoys being the go to person in the office to solve complex problems.

Dion has many years of office management and bookkeeping experience. Dion handles our day-to-day operations to keep things running smoothly.

Kevin specializes in coaching, consulting and the design and delivery of customized workshops aimed at enhancing human resources development. For twenty years he has been helping his clients achieve business results by getting the best from their people. Kevin delivers these results through customized training and problem-solving with teams and individual managers. Clients have included Manulife Financial, National Trust/Scotia Bank, University Health Network, and Nelvana Productions.

Kevin has done doctoral work in Adult Learning and holds Masters degrees in history and public administration as well as extensive knowledge in project management.

Susan Gregory is a meeting facilitator and corporate trainer. She specializes in facilitating sessions that are well structured in order to lead to the results desired by her clients. Susan helps teams to work together by demonstrating how great facilitation can inspire a team to share their ideas, work collaboratively, make good decisions and take ownership of action plans. Susan also shares tools to develop productivity, creativity and problem-solving skills in the workplace. Susan believes that creating a fun and dynamic learning environment enhances the ability of participants to learn and be inspired to apply new business skills following the courses that she leads.

Susan has a strong business background that allows her to relate to professionals working in different industries and at all levels of an organization.Before working in the training industry, Susan worked in various roles in the telecommunications industry in the UK and New Zealand. Susan’s corporate background reflects the ability to relate training to business objectives to increase profits, reduce overheads and streamline processes. Susan has worked extensively with blue-chip companies, government departments and not-for-profit organizations.

Susan is a certified Change Management Professional, an MBTI Certified Practitioner, and a coach certified by the International Coaching Federation. Susan was also trained to deliver Mind Mapping courses by the Buzan Organization, the worldwide authority on Mind Mapping. She also holds a Bachelor of Commerce and Administration from Victoria University, Wellington, New Zealand.

Frederick is a bilingual facilitator, Management coach and consultant with over 15 years of experience in the development of high potential individuals, work groups and customer focused organizations. Recognized for his ability to engage people at all levels of the organization, Frederick has mobilized teams and individuals to find concrete solutions that enhance productivity, improve communications and workplace climate.

Frederick has a solid track record in organizational diagnosis and performance assessments, employee and team development program design and facilitation, and workgroup problem-solving. He is a dynamic communicator who offers guidance to executives and managers wishing to transform organizational culture, increase individual and team performance and improve overall employee engagement.

Karen Elkin is a dynamic organizational and leadership development consultant, executive coach, and facilitator with extensive experience in the public, non-profit and private sectors. Karen is passionate about learning and personal growth and works with leaders and staff at all levels to inspire leadership development and a culture that supports the achievement of individual and organizational goals and success.

Karen’s facilitation style creates a safe environment to support individual engagement and organizational objectives. She coaches new and aspiring managers, staff, and leaders at all levels to support career growth and transition, management/leadership development, successful change management initiatives, increased engagement, and a positive and productive work culture.

Nathalie Ostiguy (Nat) is a bilingual (French, English) coach, facilitator and developer of people and teams. Nathalie is passionate about equipping people with the tools to grow and deliver mission critical goals. Her areas of expertise include Leadership and Personal Development, Emotional Intelligence, Leading Virtual/Hybrid Teams, Complex Transformation and Change Management.

Nat held a series of high-profile change management, project and program leadership roles in technology organizations such as Cognicase and NetSuite, as well as in the banking sector at Scotiabank Nat’s extensive experience in global organizations earned her the reputation of being a “builder and fixer who makes the impossible happen.” She carries this into her coaching and facilitation style, helping others to see their potential, identify opportunities for growth, and embrace change and continuous improvement. Nat has a broad range of facilitation experience across all her arears of expertise.

Nat earned a master’s Certificate in Project Management from the University of Quebec, Life and Wellness Coaching Certificate from Canada Coach and Adult Training and Development from the University of Toronto.

Rita has over 15 years of experience as a Project Manager. As a Certified Professional Facilitator (CPF) and a certified Project Management Professional (PMP), Rita brings her unique blend of project management and professional facilitation experience to the workshops she leads providing great insight and a unique perspective to in-class discussions. Rita’s project clients span many industries: banking and financial services, government, regulatory health, not-for-profit, management consulting, food services, insurance, commercial real estate, and public relations.

Since 2005 Rita has facilitated over 100 sessions with project teams. During that time, she has gained experience with a wide variety of facilitation techniques and processes, adapting to changing situations and the needs of the group. Rita is a strong believer in developing working partnerships by ensuring all parties are fully ‘on-board’ with any meeting process she proposes. When it comes to decision-making, Rita’s meeting designs consistently focus on the clients outcome, helping to identify root causes where applicable and seeking to find solutions that fit within the group’s criteria for achieving consensus.

Monica Wagner is a Certified Professional Facilitator  and consultant with over 33 years of business experience, specializing in leadership development, team building, and strategy. With 20+ years of facilitation expertise, she creates dynamic, results-driven sessions that empower teams to uncover insights, solve complex challenges, and drive meaningful change. Drawing on her deep experience, she works with organizations of all sizes—from corporations to small businesses—and has a passion for supporting non-profits. She helps leaders and organizations navigate uncertainty with confidence, fostering collaboration and innovation for lasting impact.

Kandis Neth holds her P.Eng. and CFFT certifications. After more than 10 years of working as a professional engineer, Kandis decided to alter her career direction, utilizing her diverse skill set to focus on education and training, unlocking the potential of individuals, teams, and businesses. Kandis leveraged her engineering and leadership experience to transition into business consulting, focusing on leadership development, process optimization, and stakeholder engagement.

Kandis shares her passion for lifelong learning, personal improvement, and an enthusiasm for empowering others through the power of process facilitation. Experiences across private, public, and not-for-profit sectors, combined with a strong industry and business background, complement her learning and development expertise.

Driven by curiosity, Kandis delights in helping individuals and teams realize their full potential through experiential training by increasing self-awareness, leadership, and communication skill sets. Kandis is an advocate for creating belonging in everything she does and is proud of the work she does to support a more diverse, equitable, and inclusive environment.

With more than fifteen years of professional experience, Jorge combines the best of three worlds to effectively help you achieve your organizational goals: business management, adult learning, and professional facilitation. Jorge holds an Executive MBA and a Masters of Education in Adult Learning. He complements his academic background with extensive business and teaching experience. His unique mix of business and adult learning knowledge has allowed him to find personalized solutions for companies challenged by collaboration, learning, and intercultural communication needs.

Jorge’s professional facilitation skills give him the capacity to create innovative and effective solutions when it comes to designing and leading useful and effective training workshops for clients in Vancouver and throughout the Americas.

Internationally recognized as a leader in the facilitation field, Jorge was very proud to be asked to become an Assessor for the International Association of Facilitators. He is fluent in both Spanish and English.