Personally Identifiable Information Collected
To respond to visitors requests or to enable visitors to register on the Site, we may request such personally identifiable information as visitor’s name, residential or business address, email address and/or telephone number. If a visitor is ordering products or services, additional personally identifiable information may be requested. However, the visitor does not need to provide us with personally identifiable information to use many of the features of the Site. The personally identifiable information will not be given out to third parties not affiliated with Facilitation First. To the extent that the visitor provides personally identifiable information to sites that link to or from the Site, the visitor understands that different rules may apply to the use and disclosure of such personally identifiable information.
Types of Information Collected
A. IP Addresses
An internet protocol address is automatically assigned to User’s computer when User accesses the internet, and is used by web servers to identify User’s computer. When visitors access our Site, we may log the IP address, however, the visitor’s identity remains anonymous to us. We log the address for system administration and for auditing the use of the Site. We may also use the IP addresses to collect statistical information for marketing and other purposes.
B. Cookies
From time to time, we may place information on User’s computer to allow us to identify you. This information is known as a “cookie”. We will only use cookies to view information on User’s computer’s hard drive that was placed there by a cookie from our Site. However, a cookie will not allow our Site to learn any personally identifiable information that User has not otherwise disclosed. By understanding how and when our visitors use the Site, we can continually improve our Site, as well as our products and services. The use of cookies is an industry standard, and many websites use them. If You wish to disable cookies, browser permitting, User’s browser can be reset to refuse all cookies or indicate when a cookie is being sent.
C. Web beacons
Web beacons are small files that we may place on the Site, which count the number of unique users that have visited a specific page on the Site and the number of times the page has been displayed. This information is collected only in the aggregate and is generally not linked to any personally identifiable information (except as may otherwise be provided for in Section 10.3B below).
Information Use
A. Use and Sharing of Information
Facilitation First may use any personally identifiable information you provide, unless otherwise indicated, and we will not provide your personally identifiable information to any other entity unless authorized by you. Anonymous data collected using cookies and web beacons may be analyzed in the aggregate to determine collective user characteristics, to understand user traffic patterns, sales information and user behavior on the Site. Such information also may be shared in the aggregate with third parties for advertising purposes, to enhance our Site, to enhance our products and services, and to analyze how and where best to use our resources.
B. Monitoring
Although Facilitation First is under no obligation to monitor the Site, we may monitor, store, review and disclose to third parties any information obtained on the Site as may be needed or requested to satisfy any applicable governmental law, regulation or proceeding. Additionally, we may use IP addresses to identify a particular user if we believe it is needed to enforce compliance with these terms or to protect our Company, Site, or customers.
Security of Personally Identifiable Information
While Facilitation First tries to prevent third party, non-affiliate access to personally identifiable information, User understands that internet communications may not be secure. In view of the foregoing, Facilitation First cannot warrant that User’s personally identifiable information will not be disclosed to or accessed by parties other than those authorized under these terms and conditions. User agrees that Facilitation First will not be liable for such disclosures of User’s personally identifiable information.
Updates to Visitor Information
At User’s request, Facilitation First will make reasonable efforts to update, change or delete any personally identifiable information User may have earlier provided via the Site. User understands that to enforce these terms, resolve disputes, or provide information to satisfy applicable governmental laws, regulations or proceedings, Facilitation First may need to retain User’s personally identifiable information in its files. Additionally, User understands that User’s personally identifiable information may be retained in residual back-up files that are a function of our network’s back-up systems.
Copyright and Proprietary Rights
This site is the property of Facilitation First and is protected by United States and International Copyright laws. All copyright, trademark, and other proprietary rights within this site and in the software, text, graphics, design elements, audio, music and all other materials originated or used by Facilitation First at its site are reserved to Facilitation First and its licensors.
You may not reproduce, upload, post, transmit, download or distribute any part of the Facilitation First other than printing out or downloading portions of the text and images for your own personal, non-commercial use.
You may not modify the Facilitation First Site or any material residing on this site. You may not use the Facilitation First Site in any manner that infringes the rights of any person or entity.
For copyright inquiries under the Digital Millennium Copyright Act please contact Facilitation First’ legal department at: [email protected]
Further information on privacy and your rights in regard to your Personal Information may be found on the website of the Privacy Commissioner of Canada at www.priv.gc.ca.