Virtual Facilitator Training Solutions

Delivered Virtually

Upcoming Micro-Workshops

See our upcoming micro-worksops!

Virtual meetings and training workshops are an absolute necessity for geographically dispersed teams who need to collaborate to drive projects, solve problems and exchange critical information. Ineffectively lead sessions, however, can be complete time wasters, undermining the group’s productivity and buy-in.

The reality is that virtual meetings require even more rigour and understanding of facilitative techniques than in-person meetings.

Facilitation First has an array of highly interactive and experiential half day, full day and 60-90 minute micro workshops delivered via a Zoom Classroom or your organization’s preferred video conferencing platform (some additional fees may apply to non-Zoom deliveries).

For a listing of the Virtual Facilitator Micro-Workshops, click the orange PDF below.

Virtual Facilitation Workshops

Facilitation First has designed a series of highly interactive micro-workshops that will be delivered via Zoom or your organization’s preferred video conferencing platform

How It Works …

Select one module or build a customized series. Each 90-minute workshop is scheduled as follows:

  1. 15 Minute technology check-in to ensure everyone’s audio and video is working
  2. 60 Minute interactive content delivery built to create an experience, debrief & theory, and practice
  3. 15 Minute Q & A

The Virtual Facilitator Primer – Learn how to effectively prepare for and structure any virtual meeting. A great micro- workshop to pair with any other. Learning outcomes include:

  • Tips and techniques for how to “show up” professionally on camera
  • List of preparatory steps/questions to consider when designing a virtual meeting
  • Practice designing a typical virtual meeting

How to Launch A Successful Virtual Meeting – Learn effective virtual meeting start techniques such as how to set context, set participation expectations, get buy-in on meeting Purpose, Outcome and Process and getting buy-in on meeting norms.

Learning outcomes include:

  • Critical steps to include when setting context for simple and complex meetings, including Parking Lot and Action Plan
  • Practice gaining buy-in on your meeting’s Purpose, Outcome and Process
  • Suggested norms for virtual meetings and when and how to collaborate with participants to agree on meeting guidelines/norms

Managing and Engaging Participants in Virtual Meetings – Dealing with low participation, setting expectations, utilizing virtual tools for maximizing engagement, virtual warm-ups, handling power issues, etc

Learning outcomes include:

  • Clarity as to why engagement is even more critical in virtual meetings
  • An understanding of critical virtual engagement principles
  • Best engagement practices for teleconferencing and videoconferencing
  • Tips for prepping, starting and managing great videoconferences
  • Application of learning to mitigate some common virtual engagement dilemmas

Virtual Brainstorming Techniques – Learn and experience fun and engaging group virtual brainstorming techniques that promote great generative ideas! Learning outcomes include:

  • Clarity on the norms that encourage safety in idea generation
  • Understanding of the unique challenges and opportunities of virtual brainstorming
  • Methods for “priming” the pump ahead of the meeting
  • An array of easy to use virtual brainstorming techniques, including anonymous brainstorming

Virtual Techniques for Achieving Consensus – Learn simple, yet powerful processes for helping a group/team come to consensus, overcome polarization and gain buy-in. Learning outcomes include:

  • Clarity on what consensus is, what it “looks like” and when it is worth taking the time to use this decision-making method
  • Understanding of the most effective processes to bring a group to consensus, including synthesis, impact/effort, multi- voting and criteria-based processes including how to leverage virtual feature such as polls, chat and breakouts

Facilitating Through Resistance to Achieve Buy-In– Learn various methods for achieving quick and sustainable buy-in when leading change related group meetings.

Learning outcomes include:

  • Better clarity as to why people resist
  • The common forms or signs of resistance and what they look like in a virtual meeting
  • A 3-step model for facilitating through resistance
  • Practice naming the resistance which can often be the only step necessary

Facilitating Virtual Problem-Solving Meetings – Get armed with practical, easy-to-apply processes that help groups/teams move from problem identification to problem resolution in a virtual meeting.

Learning outcomes include:

  • Clarity around the pitfalls of problem solving in virtual meetings
  • Understanding and practice virtually facilitating a quick and effective structured problem-solving methodology

Facilitating Highly Productive Remote Teams – Team, Project and Program Leaders will learn effective tips and techniques for forming (or re-forming) their teams to accelerate performance.

Learning outcomes include:

  • Clarity around why teams need to form or re-form in the remote environment
  • Virtual strategies to achieve team alignment including:
    • Transforming work into measurable and trackable output
    • Sharing, understanding and agreeing to uses for available collaborative tools (Teams, Slack, etc.)
    • How to facilitate a team discussion to align and buy-in to team norms
    • Defining a team communication strategy including a discussion around what is working and not working in your virtual workspace

Facilitating Your Remote Team Through the Storm – Team, Project and Program Leaders will be equipped with tools for managing challenging behaviours, resentments and conflict within teams.

Learning outcomes include:

  • Clarity as to what storming looks like in a virtual environment
  • How to review and redefine your teams operating guidelines
  • Understanding and practice conducting a “needs and offers” exercise to mitigate unproductive team dynamics
  • Review of three communication tools that enhance trust between remote team members

Zoom Meeting Host Training for Facilitators (Basic) – Lead Zoom meetings like a pro.

Learning outcome include:

  • Why and how to use waiting rooms, share screens, manage participants, chat, non-verbal icons and reactions
  • How to ensure your meetings are private and secure.

Zoom Meeting Host Training for Facilitators (Advanced) – For Facilitators or trainers who want to leverage Zoom’s interactive features.

Learning outcomes include:

  • How to create and use breakout rooms, creating meeting templates for repeating sessions
  • When and how to fully leverage screen sharing options and how to create, launch and share a poll
  • How to provide a participant or co-host remote control access of your screen, document or power point
  • How to ensure your meetings are private and secure.

This workshop is designed to equip participants with the foundational skills and knowledge necessary to conduct active, engaging virtual learning events with confidence. Participants will engage in a highly interactive half-day with many opportunities to practice new skills and receive coaching in a safe environment

Workshop Purpose: To enable leaders and subject matter experts to feel more confident and competent in being more ‘facilitative’ when leading virtual training sessions

Workshop Outcomes:
By the end of this workshop participants will:

  • Appreciate the additional challenge and opportunity virtual training presents
  • Distinguish between their dual roles of SME (content provider) and virtual facilitator (process leader)
  • Learn how to respond to virtual learners’ “wrong” answers and answering questions without a script
  • Have experience facilitating effective virtual exercise debriefs using “high-payback questions”
  • Be able to choose from a variety of virtual engagement strategies, even ad hoc
  • Learn strategies for dealing with challenging virtual training situations

This half day workshop can be delivered in two 90 minute modules or one 3.5 hour session.

Learning Outcomes:

  • Learn the role and beliefs of the facilitator in the context of creating powerful virtual meetings that engage, inspire and achieve outcomes
  • Understand the Five Core Facilitation Best Practices and how to use them to gain group alignment
  • Recognize the importance of making your virtual meetings POP – defining purpose, outcome and process in creating meeting context
  • Learn practical engagement and process techniques to optimize group participation
  • Understand how to establish and get buy-in to group norms to minimize challenging virtual meeting behaviours

For more information about this workshop and upcoming dates, follow this link:

This one-day workshop can be delivered in one full day session or two half day modules.

Everything we know about work is changing – where it’s done, how it’s done and who does it. Most conversations are not going to be face-to-face, and we need skilled facilitators to broker dialogue between a widening range of stakeholders.

As facilitators, we work to create conditions where vital collaboration occurs and flourishes. Many of us already know a range of tools and materials to unleash a team’s potential. But, as the circumstances of work evolve, so too must our mastery of new venues for facilitation. This workshop is focused on helping you to attain that mastery of virtual meetings.

Workshop Purpose:
To ensure participants have the foundational tools and confidence to engage in facilitating most types of virtual meetings.

Workshop Outcomes:
You will leave this workshop with…

  • A framework for facilitating all virtual group meetings (video and teleconferences)
  • Practical experience with using concrete process tips and tools in a virtual meeting environment
  • A strategy for overcoming specific breakdowns in virtual groups

We regularly conduct public classes that are open to individuals or groups. Complete this form to register.

Register For Micro-Workshop

Note About Payments

We do not offer the ability to pay online so that we can ensure you are granted any discounts you or your organization may be eligible for. You will have the option to secure your spot in the class by paying with either a credit card or by Interac e-Transfer.

Public Workshop Participant Cancellation Policy (In-person classrooms only)

If you cancel more than 20 business days before the start of a workshop, you will be eligible for a full refund.

If you cancel 15-20 business days before the start of a workshop, Facilitation First will allow one courtesy transfer to be used in a future public workshop of equal or lesser value. This must be used within 12 months. A $150 per participant administration fee will apply for the courtesy transfer and will be charged at the time of the cancellation. For cancellations received less than 15 days before the start of a workshop or if you fail to attend, neither a refund nor a courtesy transfer will be issued.

Public Workshop Participant Cancellation Policy (Virtual classrooms only)

If you cancel more than 5 business days before the start of a workshop, Facilitation First will allow one courtesy transfer to be used in a future virtual public workshop of equal or lesser value. This must be used within 12 months. If you cancel less than 5 business days or fail to attend, neither a transfer nor a refund will be issued.