All the talk about net neutrality last week got us thinking about neutrality – or the lack of it – in meeting rooms across the globe, particularly during heated or high stakes discussions. In decision-making meetings, facilitators can display neutrality by ensuring their body language and comments don’t favor some opinions or individuals over others.
The Meeting Doctor Blog
Welcome to the first installment in a series of articles that explore Collaboration Architect Michael Goldman’s must-do’s for meeting success. A few years, ago, the CBC approached Michael to share some of his lessons learned in running great meetings. This series of articles will explore Michael’s top five meeting tips, along with some practical advice to put each tip into practice at your next meeting.
How often do your meetings start on time? Sadly, in most organizations the answer is “not nearly often enough.” According to a 2006 survey by Proudfoot Consulting, American CEOs are late to eight out of every 10 meetings, and it seems the rest of us are only marginally better at managing our time.
In cartoons, movies, literature and TV, the sidekick is a frequent source of strength and insight for heroes of all sorts. A duo’s success often stems from their differing perspectives, allowing the sidekick to solve a key piece of the mystery that eluded our hero. In the case of Dr. Watson, he’s also quite modest about his own contributions, choosing to chronicle Sherlock Holmes’ triumphs rather than take centre stage himself.
It’s rare that we receive so many emails – and even a voice message – about a post, but
it seems that our facipulation article struck a nerve for some readers. We thought we’d
share one project manager’s concerns and Senior Collaboration Architect Michael
Goldman’s thoughtful response
Nothing alienates meeting attendees more effectively than ‘facipulation’ or shaping the meeting output while pretending to be neutrally guiding the meeting process. However, the temptation to shift the conversation to your preferred outcome can be strong, especially when you have subject matter expertise and strong personal feelings on the issue. So why do we advocate avoiding facipulation at all costs?